RETURN INFORMATION
BHPC is committed to ensuring your satisfaction with any merchandise you have ordered from us. At BHPC we offer an EASY 14-DAYS RETURN OR EXCHANGE policy. If you are not entirely satisfied with your purchase, you may exchange or return most items.
If you are not entirely satisfied with your purchase from BHPC you will be provided with a Credit Note of your Purchase Value if you have paid via Cash on Delivery which is redeemable only Online at BHPC.
Credit Note will be valid for six months from the date of issue. This code can be redeemed only one time, it cannot be used partially. You can use this credit note for the purchase of same value or higher value.
In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise in unused condition as you received it, in its original packaging along with original tags, for a return or an exchange, within 14 days from the date on which these goods are delivered.
Before accepting delivery of any merchandise, please confirm/ensure that the packaging has not been damaged or tampered with. If you think that the merchandise is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the merchandise, then refuse to take delivery of the package, and call our Customer Care at (8002472) or e-mail us at care@bhpcglobal.com mentioning your order reference number. We shall replace delivery is made to you at the earliest.
If you return any merchandise which is delivered to you in damaged condition, we will refund the shipping charges for that merchandise, if we are not able to replace the merchandise. The replacement merchandise will be shipped at no additional charges.
We ensure that you are fully satisfied with any merchandise you order from BHPC. For hygiene and other reasons, we shall be unable to accept returns or exchanges of fragrances, cosmetics, innerwear (under garments, lingerie), gift vouchers and any made to order or altered merchandise.
You can return an item within 14-days of the purchase. Refunds for return requests will be processed within 7 working days upon receipt of the unused merchandise along with the original sales invoice.
If a cancellation occurs, refunds for credit card payments will be credited back to the original credit card account used for the initial order. Please note that any delays in crediting the cardholder's account are beyond our control and are managed by the issuing bank.
For Cash on Delivery (COD) transactions, returned items will result in my cash, which can be utilized for online purchases at BHPC. Keep in mind that my cash is valid for one year from the date of issuance.
BHPC may at any time modify the User Agreement without any prior notification to you. Management decision of the BHPC would be the final decision. Subsequent to any modification of the User Agreement, in the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.
